One control tower
for your logistics operations.
Marnie plugs into a company's order, inventory, warehouse, transportation, and fulfillment systems to root-cause issues, resolve escalations, detect anomalies, and track metric impact. The core capabilities include cross-system root-cause investigation, reasoning across order, warehouse, and transportation systems in one conversation.
Order Management
Triages the promise, isolates which orders missed and when.
Warehouse
Investigates that same cohort — pick, pack, staffing.
Transportation
Investigates that same cohort in transit — carrier, routing.
Synthesis
Joins every finding into one root cause, with evidence.
Each agent runs in sequence and hands off what it found, so the next one investigates with that context already in hand. You stay in the loop: continue, redirect, ask, or synthesize early.
lost per customer escalation, reconstructed by hand across systems
disconnected systems checked one at a time: order, warehouse, transportation, planning
today's tooling catches problems only after a customer feels them
escalation firefighting drains the team that should be building product
A real investigation, at real scale
An ops lead asks why 5% of last week's orders arrived after their promised date. Order release and carrier transit both look normal for the week. The actual cause is one Tuesday when warehouse pick time rose from about an hour to about four, pushing that day's orders past the ship cutoff. No team catches this alone, because each one only watches its own system. A team doing this by hand takes roughly six hours across three systems. Marnie finds it in one conversation.
Each agent hands off to the next
Multiple expert agents each look into a specific system and process, then hand off their finding to the next, so every step starts with that context already in place.
Five pillars, built in the open
The core capabilities built into Marnie's control tower.
Comprehensive BI-powered investigations
Runs multi-persona analytics across business, product, operations, and science in one agentic workflow. Queries every team's database on command, in plain conversation.
Advanced data science tools
Applies a reasoning-based framework to find the root cause of a metric change, then runs live experiments and flow simulation to stress-test the fix.
Team knowledge brain
Unifies every team's knowledge into a single source of truth. Reasons with the context of the current situation, and improves with every new investigation it runs.
Anomaly detection & alarms
Catches a metric moving before a customer feels it, acting the instant it moves without anyone needing to ask first.
Recommendation & insight generation
Closes the loop from diagnosis to action: chat alerts, ticket assignment, and eventually the fix itself.
Autonomous action
Triggering changes directly in your connected systems is deliberately deferred until trust and human-in-the-loop validation come first.
Built for the platform, felt by the merchant
Logistics & fulfillment platforms
3PL and fulfillment software operators. Run your own operations end to end, or switch Marnie on for the merchants you serve. One license, many tenants.
The merchants they serve
Small and mid-sized e-commerce and DTC sellers who don't have an in-house supply-chain engineering team. Root-cause investigation gets switched on for their account through the platform they already use.
Positioned as an alternative to enterprise incumbents like Aera, Kinaxis, o9, and Blue Yonder, sized for platforms and merchants below their budget and team size.
Get early access to Marnie.
Early access goes to platform and merchant teams first, plus updates as the pilot program takes shape.
Running a logistics or fulfillment platform and want to talk pilot? Get in touch →